PAKO reduced error level in order picking with RAVAS scales


Logistic service provider PaKo does the order picking and distribution for 171 Mäc-Geiz shops in Germany. The problem was that there were too many complaints from the shops about goods not delivered. PaKo was looking for a simple and profitable way to check the outgoing shipments. The solution: checking the weight during order picking, on the Jungheinrich order picking trucks.

"We are absolutely on the right track with the RAVAS mobile scales. We can now easily reduce our error level in order picking."


Check weights during order picking

Logistic service provider PAKO does order picking for 171 Mäc-Geiz stores, a chain of small shops selling drugstore articles, stationary and other non-food products. PAKO stocks and distributes 3500 different articles and registers 28.000 picking actions per day. This number is expected to rise to 38.000 within the year.

Picking errors corrected on the spot

Via a wireless network the Warehouse Management System (WMS) checks the weight of the articles on the truck after each order line picked, to verify that the actual weight of the order line on the truck corresponds with the theoretical weight from the article database. Only when that is the case and the order line is therefore correctly picked, does the operator receive the next order line on his terminal. Thus picking errors are corrected on the spot where it costs the least: at the picking slot. The online weight check by the WMS takes so little time, that the number of picked orderliness per operator per hour has remained the same. The number of errors has been reduced considerably.

Result: direct cost savings 

Mobile weighing offers several attractive advantages for PaKo: since the error level has gone down there are fewer complaints, reducing the administrative workload. End control in the warehouse has become redundant, resulting in direct cost savings for PaKo. All order pick actions are checked and recorded, providing demonstrable quality to (prospective) clients. And finally: shipping weights no longer need to be determined separately. Pallet weights are compiled during order picking and automatically end up on the shipping documents, through the WMS. 
PaKo intends to equip all 34 order pick trucks with a RAVAS mobile scale.