Consult the RAVAS service network for technical support

Allround technical support

RAVAS service products

RAVAS offers several service products to support your operations. From service call, RMA, calibration certificate or OIML validation to preventive maintenance contract or service level agreement.

Calibration

Here's how to request for a calibration report or OIML certification, available in-house or at the RAVAS factory. Meet our calibration experts.

Service request or RMA

Click here to request for service support, to learn more about the RMA guidelines to return goods, or find out more about the warranty procedure.

Maintenance contract

Ensure your mobile weighing systems to be maintained correctly and frequently. Ask for the possible maintenance contracts RAVAS offers.

For all OEM brands

Scale service support

RAVAS offers scale service support for all OEM brands. Here's a selection.

Find the answer to your question

FAQ

Here's a top-3 of the most frequently asked questions. If the answer to your question is not in this list, please fill in the contact form to consult our service specialists.

Where can I find technical specifications and/or manuals?

All technical documentation is on the product pages on this website. In case your (OEM branded) product is not listed on the public RAVAS website, please click here to log-in or request access to our technical library.

How do I order spare parts?

The RAVAS Parts Finder is our online catalogue with hundreds of spare parts for RAVAS mobile weighing systems. Click here to go to order spare parts.

How do I return goods?

In case you wish to return goods, please check the procedure for service requests and RMA's here.

Technical experts