"Nowadays it is no longer enough to simply supply quality, you also have to record that quality, to document it, to be able to show proof in case of doubt or complaints."


50.000 pallets shipments a month

Scheren Logistik in Düsseldorf provides logistic services in the form of transport, storage and distribution of consumer goods, mainly for the food industry. The company employs 300 people, at three different warehouse complexes, with a total capacity of 100.000 pallet locations. Pallet shipments amount to 50.000 per month. Some of Scheren’s clients are Henkel, S.C. Johnson, Dupont and GSK.

Wanted: no picking errors

Scheren Logistik has been working with computer supported handling for twenty years now. In cooperation with the company Jota, Cassis was developed, a warehouse management system that enables paperless order picking at a high speed of handling. With the same amount of personnel a higher pallet turnover was realised. However, Scheren Logistik kept searching for ways to minimise errors.

Solution: RAVAS scales

The Jungheinrich order picking vehicles, are now equipped with a weighing system, as well as a data terminal. When the operator starts picking an order, the weight of the empty pallet is recorded as tare, by Cassis. The operator then receives his order lines on the data terminal. He picks the first order line and identifies the article by barcode scanner. The weighing system communicates the new gross weight with Cassis, by way of the data terminal. The program calculates the added weight and checks whether this fits the theoretical weight of the order line. Is the added weight correct, then the operator gets permission to proceed with the next order line. Thus, every order is checked for errors, line by line.

Number of picking errors came down

  • The number of errors has come done to 1 error on every 300 order lines;
  • Thanks to this protocol the end control could be dismissed;
  • A Dispatch Advice is automatically generated by Cassis, based on the recorded data, and sent to the recipient, who can prepare for the type, amount and volume of incoming goods;
  • In case of complaints, through the recorded data, Scheren Logistik can prove which goods were picked, and in what amounts.


Scheren Logistik

Düsseldorf, Germany

Order picking

Order picking
In order picking performance comes down to two things: speed and accuracy. Errors mean a burden on the organisation, because they cost time, money and goodwill. Weighing on order picking trucks helps preventing picking errors. If an error is signaled, the order picker can react immediately and correct the error where the cost is lowest: at the picking slot. If the integrated scale is used in its counting mode, the order picker can also read on the display how many articles in the order line he has picked. This will raise his handling speed and reduce the opportunity for counting errors.