DHL weighs special shipments with RWV-weighing forks on a forklift truck


DHL Poland was trying to solve a problem in their internal logistics: there was no efficient solution for weighing pallet shipments. Since these “special shipments” could not be accurately invoiced, DHL was missing out on turn over. In the end DHL found the solution: installing scales forklift trucks that move the pallets, in combination with wireless data transfer to their computer system.

"Complete return on investment for the weighing systems was within three months. Mobile weighing immediately resulted in extra profits."


How DHL realized their return on investment on RAVAS scales

In Poland DHL was struggling with a logistic problem: pallet shipments couldn’t be weighed, simply because it would take too much time. There was no efficient way to weigh palletised goods: because of their size they couldn’t be sorted and weighed on the automated belts for packages. All processing was done ‘by hand’, internal transport by forklift truck.

Legal for trade fork lift trucks scales 

This solution has been implemented at all three DHL Express Hubs in Poland. How does DHL check and register the weight of pallet shipments? The Toyota and STILL forklift trucks are equipped with legal for trade RWV weighing forks. The weight display in the cabin of the truck has an external data port, used for transferring the weight data to a truck terminal. This terminal in turn communicates via W-LAN wireless network with the warehouse management system (WMS). So how are the pallets checked and registered?

WMS communication

The forklift driver lifts the pallet out of the lorry and scans the barcode on the goods with a handheld terminal. This barcode tells the WMS which shipment it concerns, who the sender is, what the postal code of the receiver is and what the declared weight of the pallet is. At the same time the RWV forks on the truck measure the actual weight of the pallet. The WMS interrogates the terminal on the forklift for this weight. The WMS verifies whether the weight declared by the client corresponds with the actual measured weight and changes the invoice if necessary. The WMS then sends a message about the internal destination of the pallet to the terminal on the truck.

Checking and registering procedure

The driver drives to the proper loading dock and either leaves the pallet for further shipment or loads it directly on a lorry. There is practically no human action involved in the checking and registering procedure: only the scanning of the pallet is done by hand. In the DHL HUB in Poznan the average handling time for a pallet was one minute, the weighing has added less than ten seconds.

Return on investment on 27 forklift truck scales within three months

At DHL mobile weighing on the forklift trucks paid itself back in no time. In the HUB in Poznan seven Toyota forklifts were equipped with a legal for trade RAVAS scale.