Worldwide RAVAS service network

RAVAS Customer Service Support

We take great pride in our exceptional RAVAS customer service support. Our team of mobile weighing experts is knowledgeable in the logistics & material handling industries and requires a brief explanation of your needs to assist you in the right direction.

Please contact one of the RAVAS customer service support points to request a service call, RMA, calibration report certificate, OIML validation, or register for a maintenance contract. In case you wish to order parts, please click the button below to go to the RAVAS Parts Finder.

RAVAS has made it easier than ever to find the parts you need. Our user-friendly interface has product descriptions, images, and uses for every spare part we offer. Log in to browse our parts catalog. We have the spare parts you require for all mobile weighing applications.

Parts Finder

Our technical support team is available to you when you need them. As leaders in mobile weighing solutions, our service network is here to assist you. Contact us today to speak to our experts.

Scale service support for all OEM brands

OEM brands

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Find the answer to your question


Here's a top-5 of the most frequently asked questions. If the answer to your question is not on this list, please fill in the contact form to consult our service specialists.

All technical documentation is on the product pages on this website. In case your (OEM branded) product is not listed on the public RAVAS website, please click here to log-in or request access to our technical library. 

The RAVAS Parts Finder is our online catalog with hundreds of spare parts for RAVAS mobile weighing systems. Click here to go to order spare parts. 

In case you wish to return goods, please check the procedure for service requests and RMA's here.

Technical experts

Meet the RAVAS service team

Adam Heidrich

Adam Heidrich

Operations Technician

Ken Kerek

Ken Kerek

Software Engineer

Shawna Rodriguez

Shawna Rodriguez

Customer Service Representative

Jason Bullock

Jason Bullock

Product Manager