Service Technician Belgium
Do you enjoy working independently, do you relish solving technical challenges, and do satisfied customers give you a real boost? If so, we have a great opportunity for you! To expand our service team in Belgium, we are looking for an enthusiastic Service Technician who is keen to roll up their sleeves and support customers with innovative technical solutions.
About the role
What are you going to do?
As a Service Technician in Belgium, you are RAVAS’s figurehead for our customers. You will work independently from home and visit customers across Belgium. Thanks to your technical knowledge and customer-focused approach, you will ensure that our systems continue to function optimally.
Your duties will include:
- Identifying, analysing and resolving faults on site;
- Installing, configuring, calibrating and, where necessary, re-calibrating our weighing systems;
- Carrying out (preventative) maintenance, inspection and calibration work on mechanical, electrical and software-controlled systems in accordance with the schedule;
- Liaising daily with the Service Coordinator and/or Technical Support regarding scheduling, progress and customer enquiries
- Advising customers on the use and maintenance of systems, whilst ensuring a high level of customer satisfaction;
- Ensuring the correct administrative processing of work orders, certificates and service reports in our systems;
- Actively contributing to improvement initiatives by identifying bottlenecks and proposing improvements.
No two days are the same. One day you might be resolving a technical fault, the next you might be installing a system or advising a customer on how to make the best use of our solutions.
About you
What are you bringing with you?
What do you bring to the role?
- A technical qualification at MBO level, for example in electrical engineering, mechatronics or a similar field;
- An affinity with mechanical, electrical and software systems;
- A good command of the Dutch language (knowledge of French and/or English is an advantage);
- An independent, solution-oriented and customer-focused approach;
- Willingness to travel frequently and work at various locations
- Holder of a valid BE driving licence.
About the terms and conditions
What does RAVAS have to offer you?
What does RAVAS offer you?
At RAVAS, you’ll have the opportunity to work in an innovative and international organisation where your technical expertise really makes a difference. In return, you’ll naturally receive an attractive package:
· A gross monthly salary of between €3,200 and €4,200 based on a 40-hour working week, depending on your knowledge, experience and background;
· Opportunities for additional variable remuneration, depending on company results and individual performance;
· 25 days’ annual leave, 12 days’ compensatory time off and 10 statutory public holidays to ensure a good work-life balance;
· A monthly meal and laundry allowance;
· A varied role offering plenty of freedom and responsibility;
- Working in an international B2B environment with innovative products;
- An informal yet professional working atmosphere centred on collaboration, knowledge-sharing and collegiality;
- Plenty of opportunities for technical and personal development through courses and training;
- A fully equipped modern service van with a trailer, professional tools and all the resources you need to carry out your work to the highest standard;
- A stable, growing organisation with international ambitions and short lines of communication.
More about us
Get to know RAVAS
RAVAS is an innovative, internationally operating manufacturing company with nearly 150 employees. We develop and manufacture advanced mobile weighing systems for internal transport equipment. From our head office and production site in the Netherlands (Zaltbommel), a production site in the United States and our own sales and service teams in eight European countries, we serve customers all over the world.
Despite our international presence, we retain the dynamism, short lines of communication and entrepreneurial culture of a medium-sized company. Innovation, quality and customer focus are central to this.
