Sales Office Employee
Are you a meticulous and customer-focused professional who thrives on international client interactions and ensuring commercial processes run smoothly? Do you enjoy working in a dynamic, technical environment where no two days are the same? Then this is your chance! RAVAS is looking for a driven Sales Office Employee to act as the linchpin between clients, distributors and internal departments, and to help ensure optimal order processing and customer satisfaction.
đź“Ť Zaltbommel, Netherlands
⏰ 32 - 40 hours per week
About the position
What will you do?
In this role, you will be the international point of contact for customers and distributors. You will support the entire sales process – from quotations to order fulfilment – and ensure that all commercial and administrative processes run accurately and efficiently. You will work closely with Sales, Logistics and other internal departments and ensure that data is processed correctly in ERP and CRM systems. Thanks to your structured approach and customer-focused attitude, you ensure an optimal customer experience.
You play a central role within the Sales Office and ensure that processes run smoothly. In practice, this means that you:
Sales support
- Supporting the Sales team in achieving commercial targets
- Responding to and following up on customer enquiries and appointments
- Informing customers about deliveries and coordinating enquiries/complaints
Commercial administration
- Preparing and processing quotations and orders
- Managing customer and lead data in the CRM
- Ensuring complete and accurate record-keeping, including credit checks
Commercial communication
- Acting as the first point of contact for current quotations and orders
- Liaising with internal departments and resolving issues
- Identifying and sharing commercial opportunities and customer information
About you
What do you bring?
- MBO+/HBO level of working and thinking
- At least 2 years’ experience in an international sales support role
- Excellent command of Dutch and English (French is an advantage)
- Experience with ERP and CRM systems (preferably Exact Synergy/Globe)
- Strong administrative skills and an eye for detail
- Customer-focused and service-oriented attitude
- Ability to work under pressure and a proactive approach to work
About the terms
What does RAVAS offer you?
You’ll be joining an ambitious organisation where your ideas and initiative are genuinely valued. You’ll be given the freedom to shape your role yourself and make a visible contribution to the company’s growth.
-
Salary between €3,200 and €4,300 gross per month;
-
27 days’ annual leave + 13 ATV days;
-
Good pension scheme (Metalektro / PME);
-
Modern working environment and supportive colleagues;
-
Active staff association.
More about us
Meet RAVAS
RAVAS, founded in the 1970s in Zaltbommel, has developed over the years into a global player with 200 employees. As a leading manufacturer and supplier of mobile weighing solutions, RAVAS integrates weighing and measuring technology into various logistics equipment, such as hand pallet trucks, electric warehouse trucks, stackers and forklifts. The focus is on optimizing material transport in logistics and industrial applications. By generating real-time data on material flows, RAVAS contributes to the improvement of production and logistics supply chains, passing the data directly to TMS, WMS or ERP business systems.
