Customer stories
Customer Case Piece Counting

Customer Case Piece Counting

Weekly inventory counts of small components are often time‑consuming and error‑prone in retail distribution.

Renowned furniture manufacturer in Belgium optimizes inventory management with RAVAS piece counting technology based on weight

Weekly inventory counts of small components are often time‑consuming and error‑prone in retail distribution. For a renowned furniture manufacturer in Belgium, this resulted in high labor demand, limited accuracy, and reduced visibility into stock discrepancies. With the implementation of RAVAS piece counting technology—based on weight and supported by the RAVAS 5200 hand pallet truck with 5200 touch indicator—this process has been structurally improved.

General Information:

Sector: Retail distribution

Application: Piece counting

Solution: RAVAS 5200 hand pallet truck with 5200 touch indicator

The challenge: manual counting consumes time and causes errors

Within the stores, weekly inventory checks are performed to maintain stock levels. Especially for small components such as hinges and fastening materials, this proved to be a bottleneck. These items are often stored loosely in bins where customers pick items themselves, increasing the risk of shortages.

The situation before RAVAS:

Weekly manual counts
More than 1 hour per count with 2 employees
Error‑prone due to human mistakes
Limited visibility into shortages, theft, and shrinkage

Due to time pressure, some items were counted less frequently or not at all, causing stock discrepancies to surface only at a later stage.

The solution: piece counting technology with the RAVAS 5200

During a customer visit with the operations manager, this challenge became clear, and a demo with the RAVAS 5200 was performed. This mobile weighing system combines a hand pallet truck with an integrated touch indicator that supports both weighing and piece counting based on weight.

Relevant features for the furniture manufacturer:

Touch indicator with 0.2 / 0.5 kg resolution
Fast switching between weighing and piece counting
Memory for 10 tare values and 10 article numbers
Support for four decimals for piece weights
User‑friendly interface → minimal training

Frequently counted SKUs are stored in memory. The operator selects the article number, weighs the load, and immediately receives the correct piece count.

Implementation, in‑store use, and future perspective

The decision followed within one month after the demo. The system is used flexibly by the same team across multiple departments, perfectly aligning with the company’s operational approach.

The internal case was then shared on the company’s platform and presented to all seven Belgian locations. The solution received strong support from the management of the renowned furniture manufacturer in Belgium.

In parallel, work is underway to position RAVAS as an official supplier, enabling stores worldwide to order directly.

Results: measurable ROI and structural efficiency gains

The impact of piece counting with the RAVAS 5200 is immediate and measurable.

Labor and time savings per count

Before: 2 labor hours (1 hour × 2 people)
After: 0.5 labor hour (30 minutes × 1 operator)
→ 75% reduction in labor per count

Productivity gains

Before: 1 count per hour
After: 5–6 counts per 30 minutes
(= approx. 11 counts per hour)
→ Up to 1000% higher productivity

Operational benefits

More counts in less time
Higher accuracy
Fewer errors
Better visibility into stock, shrinkage, and theft