Swissport cargo services uses RAVAS scale forks for post-hoc invoicing of air cargo shipments with incorrectly declared weight

Swissport Cargo-RWV-C-Indicator 6100

Swissport International Ltd. provides ground services for 4.1 million ton of palletised air cargo per year, for some 700 customers, at 109 airports in 37 countries, including Cargo City in Frankfurt am Main. Swissport generates a yearly turnover of 1.9 billion Swiss Francs.

'With scale forks from RAVAS we improve our efficiency, raise our revenues, and provide better services to our customers.'


Stricter 'ready for carriage' procedures

When delivering air cargo for export shipments, the freight agent has to comply with so-called ready for carriage procedures. These procedures say that every shipment delivered to a forwarder must be accompanied by an Air Waybill that states both the weight and the volume of the cargo. The forwarder, in this case Swissport, is required to verify the information on the Air Waybill. Recently, ready for carriage procedures have been tightened, making the need for efficient weighing and dimensioning of air cargo even more urgent.

Overloading airframes dangerous and expensive

Incorrect weights stated on Air Waybills are a major problem for Cargo handlers like Swissport Cargo. Customers are not invoiced for the proper weight and planning weight distribution and fuel consumption of cargo planes becomes troublesome. In order to solve this problem, Swissport Cargo installed RWV-C scale forks on their forklifts. At goods reception every pallet is identified, weighed, dimensioned and registered.

Incorrectly stated weight? Sender pays

Every shipment is weighed on the forklift truck during offloading at goods reception. The forklift driver scans the barcode on the Airway Bill and measures the volume of the shipment. Weight, volume and ID are transferred to Swissport’s WMS via wireless connection. If the difference between the weight stated on the Air Waybill and the real weight exceeds a certain value, a new Air Waybill is created and the customer is invoiced for the overweight.

The advantages that mobile weighing brings to Swissport:

  • Weighing procedures are far less labour intensive, making post-hoc invoicing of overweight shipments possible;
  • Efficient weighing of inbound cargo enables Swissport to comply with tightened Ready for Carriage procedures;
  • Swissport Cargo generates extra revenues on its cargo handling activities.